Frequently Asked Questions
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If you wish to speak with a member of the team you are welcome to email us at team@unitedmedical.org.ukteam@medical.org.uk or call Phone/voicemail or WhatsApp: 07878974430 .
If you are looking to book an assessment, then you can also book a free consultation with the United Medical Group team, where we can discuss your needs further and answer any questions you may have.
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You can book a free consultation with team@medical.org.uk
Where we can discuss your needs further and answer any questions you may have.
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We provide private, consultant-led ADHD and Autism assessments for children, and other neurodevelopmental conditions delivered entirely online with options for In Person. Each assessment includes a detailed diagnostic process, a video consultation with a specialist Clinician, and a formal written report. We also offer treatment options, medication management (for ADHD), and follow-up support.
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Yes, it can be in most case. All assessments are conducted remotely via secure video consultation. Our online format allows you to access expert care from the comfort of your home—no travel, waiting rooms, or long NHS delays.
There are some aspects of Assessment that requires face to face appointment such as an ADOS (Autism Diagnostic Observation schedule) or where there is further assessment is required after online assessment.
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Consent is when agreement is given for something. This may be agreeing to a referral, an assessment, or treatment.
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Where two parents share parental responsibility, it will be the duty of one parent to ensure that the rights of the other parent are respected, and vice versa, for the benefit of the child. Decisions regarding planned medical care should be made in consultation with the other parent, where possible.
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Healthcare staff legally only need one person with parental responsibility to give consent for the assessment / treatment to go ahead. This consent for health appointments is given at the point of referral and is assumed to be ongoing (although it can be withdrawn at any time). Consent for planned medical treatment, should be made in consultation with all holders of parental responsibility. It is the parents’ responsibility to ensure this.
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If we become aware of information that suggests that there is a dispute between people with parental responsibility regarding the assessment / treatment, United Medical Group Healthcare may not be able to proceed until we have consent from both parties or evidence of a court order authorising that it is in the child’s best interest. It is down to both parties with parental responsibility to resolve this matter and we rely on those with parental responsibility providing us with accurate information.
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We welcome both parents to the child’s appointments, although this is not a requirement. Our expectation is that the parent who receives the appointment letter, or any other documentation, will share it with the other parent. It is the parents’ responsibility to communicate information relating to the assessment with other people with parental responsibility.
We do not require information from both parents in order for an assessment to be clinically valid. We also consider multiple sources of information when reaching a diagnostic decision. Parental information is just one part of this.
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In cases where one parent disagrees with the treatment or diagnosis, we may not be able to provide additional or separate appointments. It is therefore essential that people with parental responsibility communicate with each other regarding attendance at appointments, from the point of referral., especially in cases where one parent does not live with the child.
Please note – Our role as healthcare staff is to support the health needs of your child. We are unfortunately not able to assist with any disputes or act as an intermediary between parents. We therefore would appreciate that parents with parental responsibility work together to support us, in the best interests of the child. This can be a complex area, and although the above information will apply to the majority of cases, there may be circumstances where things are slightly different. If so, then we will discuss this with you.
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Yes. If ADHD is diagnosed, we can prescribe medication, with prescriptions being sent electronically. We also offer ongoing online medication reviews and support, in line with NICE guidelines.
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If you experience challenges with social interaction, communication, routine changes, sensory sensitivity, or feel “different” in ways that impact everyday life, an autism assessment may help.
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Absolutely. ADHD and Autism often co-occur. If you suspect your child, young person has both, we can tailor the assessment process to screen and diagnose both conditions where appropriate. Simply let us know your concerns when you enquire.
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We aim to offer initial appointments within 2–3 days. Our online-first model means you can avoid NHS waiting lists and receive expert care in a timely, convenient manner.
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You’ll receive a formal report you can share with your child, young person’s GP, and education setting. For ADHD, we offer treatment options and medication management. For Autism, we provide guidance on support, therapy referrals, and practical next steps. Ongoing care is available via follow-up consultations if required.
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We’ll still provide a comprehensive written report explaining your child, young person’s results and clinical impressions. If another condition is suspected, we’ll offer recommendations or onward referrals to support their wellbeing.
Assessment teams may not give a diagnosis when:
1. The evidence does not meet published criteria (e.g. NICE, DSM/ICD) for a specific condition.
2. Symptoms are present but not clearly linked to one discrete disorder and does not meet diagnostic criteria.
3. The picture is immature or changing, and they recommend waiting and re‑assessing later.
In these cases:
Your child can still have significant needs that require support.
Services should focus on the needs rather than the label: for example, difficulties with attention, emotional regulation, social communication, or learning.
Schools and local services can still provide support plans, additional help, and adjustments based on the report’s recommendations
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Yes — a private autism or ADHD diagnosis can be recognised by the NHS and by local authorities, but when the assessment meets specific standards.
Legal and policy basis
The SEND (Special Educational Needs and Disability) and Disability Code of Practice (2015) states there is no legal basis for a local authority to reject a diagnostic report solely because it was obtained privately.
We at United Medical Group Healthcare (UMGH) Private assessments follows:
NICE guidelines (e.g. NG128 for autism in children/young people, NG105 for ADHD),
DSM/ICD diagnostic criteria, and
Our associates work in a multidisciplinary team, including Consultants Paediatricians, Psychologists, Speech and Language Therapists, Occupational Therapists, and Specialist Nurses. All of our assessments are discussed within the multidisciplinary team meeting to ensure different clinical specialisms are able to contribute to the formulation.
Upon conclusion of our diagnostic assessments, we seek to share our report, findings, and recommendations with the person’s General Practitioner to ensure coordinated healthcare.
The assessment carried out by appropriately trained, multidisciplinary professionals using “gold standard” measures.
If these conditions are met, the local authority should treat the private diagnosis as equivalent to an NHS diagnosis when considering EHCPs, school support, and other services.
NHS acceptance
NHS services and GPs may accept a private diagnosis, but:
They will usually review the report to ensure it meets NICE standards and был done by qualified clinicians.
Some services will not automatically “share” a private diagnosis into their clinical system without a review; they may still offer their own assessment if they consider the private one insufficient.
The NHS states you are still entitled to free NHS care if you choose private care, but it does not guarantee that all private diagnoses will be accepted without scrutiny. We at UMGH do follow NICE and other international guidelines and are confident that our assessments and reports are of high professional standards.
If a local authority ignores a compliant private diagnosis when deciding on an EHCP, this could be considered a breach of the SEND Code of Practice and be appealable to a tribunal.